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Service management:Mewujudkan layanan prima
Pilih Bahasa
Perpustakaan Pascasarjana UNISBA
Jl. Purnawarman No.59 Bandung
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Service management:Mewujudkan layanan prima
Fandy Tjiptono - Personal Name
Ke-II
338.5 TJI s
978-979-29-3046-7
Manajemen servis
338.5 TJI s
Buku Teks
Indonesia
Penerbit Andi
2012
yogyakarta
xviii, 426 hlm, 19 x 23 cm
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